{"id":3866,"date":"2023-11-03T10:06:08","date_gmt":"2023-11-03T09:06:08","guid":{"rendered":"https:\/\/gravning.de\/2023\/11\/03\/the-process-map-as-a-starting-point-for-process-management\/"},"modified":"2023-11-03T11:42:22","modified_gmt":"2023-11-03T10:42:22","slug":"the-process-map-as-a-starting-point-for-process-management","status":"publish","type":"post","link":"https:\/\/gravning.de\/en\/2023\/11\/03\/the-process-map-as-a-starting-point-for-process-management\/","title":{"rendered":"Process management starts with the process map"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; background_position=&#8221;top_right&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; min_height=&#8221;133px&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; custom_padding=&#8221;1px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span data-contrast=\"auto\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW201331280 BCX9\"><span class=\"NormalTextRun SCXW201331280 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW259214506 BCX9\"><span class=\"NormalTextRun SCXW259214506 BCX9\">Process map structure<\/span> <span class=\"NormalTextRun SCXW259214506 BCX9\">and<\/span> <span class=\"NormalTextRun SCXW259214506 BCX9\">benefits of the process map<\/span><\/span><span class=\"EOP SCXW259214506 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; width=&#8221;100%&#8221; min_height=&#8221;245px&#8221; custom_padding=&#8221;|36px|5px|0px||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">The process map is a crucial tool for companies to visualize the existing business processes within the organisation and to attain an in-depth comprehension of these. As a result of conducting the process map, there is the possibility to further optimize the process and to delete unnecessary processes.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">The structure is divided into three distinct areas and will be illustrated by utilizing a bank as an example of a specific type of enterprise.<\/span><\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\" style=\"font-size: 18px;\"> <\/span><br \/><span data-ccp-props=\"{\"201341983\":0,\"335559739\":200,\"335559740\":276,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;-20px||||false|false&#8221; custom_padding=&#8221;4px||11px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span class=\"EOP SCXW201331280 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW79556222 BCX9\"><span class=\"NormalTextRun SCXW79556222 BCX9\">Management processes<\/span><\/span><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW79556222 BCX9\"><span class=\"NormalTextRun CommentStart SCXW79556222 BCX9\"> <\/span><\/span><span class=\"EOP SCXW79556222 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; min_height=&#8221;82px&#8221; custom_margin=&#8221;||16px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW78711330 BCX9\" style=\"font-size: 18px;\"><span class=\"NormalTextRun SCXW78711330 BCX9\">As the name implies, these are necessary for the organization and management of the company. These processes are independent of the customer origin or end point, but contain processes for defining strategies, bank control, or <\/span><span class=\"NormalTextRun SCXW78711330 BCX9\">human<\/span> <span class=\"NormalTextRun SCXW78711330 BCX9\">resources<\/span><span class=\"NormalTextRun SCXW78711330 BCX9\">.<\/span><\/span><span class=\"EOP SCXW78711330 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\" style=\"font-size: 18px;\"> <\/span><\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\" style=\"font-size: 18px;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span data-contrast=\"auto\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW135565843 BCX9\"><span class=\"NormalTextRun SCXW135565843 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW132781198 BCX9\"><span class=\"NormalTextRun SCXW132781198 BCX9\">Core processes<\/span><\/span><span class=\"EOP SCXW132781198 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-contrast=\"auto\" style=\"font-size: 18px;\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW135995345 BCX9\"><span class=\"NormalTextRun SCXW135995345 BCX9\">Since the company generates its value creation from these processes, these are the most important processes in the company.<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">This category typically encompasses<\/span> <span class=\"NormalTextRun CommentStart SCXW135995345 BCX9\">the sales and production procedures<\/span><span class=\"NormalTextRun SCXW135995345 BCX9\">, such as<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">the credit process<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">or<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">securities<\/span><span class=\"NormalTextRun SCXW135995345 BCX9\"> <\/span><span class=\"NormalTextRun SCXW135995345 BCX9\">process.<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">Considering that<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">money is earned<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">through<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">these processes<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">and there is always<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">direct customer<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">contact or a customer order,<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">faulty<\/span> <span class=\"NormalTextRun SCXW135995345 BCX9\">processes have a direct influence on customer satisfaction<\/span><span class=\"NormalTextRun SCXW135995345 BCX9\">.<\/span><\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span data-contrast=\"auto\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW135565843 BCX9\"><span class=\"NormalTextRun SCXW135565843 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW132781198 BCX9\"><span class=\"NormalTextRun SCXW132781198 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW206985674 BCX9\"><span class=\"NormalTextRun SCXW206985674 BCX9\">Support processes<\/span><\/span><span class=\"EOP SCXW206985674 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/span><\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\" style=\"font-size: 18px;\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW135995345 BCX9\"><span class=\"NormalTextRun SCXW135995345 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW209792772 BCX9\"><span class=\"NormalTextRun SCXW209792772 BCX9\">For support services within the company, all processes are bundled here. For example, the material procurement process, the incoming, and outgoing mail processes, and the IT processes can be mentioned here. <\/span><span class=\"NormalTextRun SCXW209792772 BCX9\">These processes do not directly generate revenue for the company,<\/span> <span class=\"NormalTextRun SCXW209792772 BCX9\">but<\/span> <span class=\"NormalTextRun SCXW209792772 BCX9\">they are essential<\/span> <span class=\"NormalTextRun SCXW209792772 BCX9\">to<\/span> <span class=\"NormalTextRun SCXW209792772 BCX9\">support<\/span> <span class=\"NormalTextRun SCXW209792772 BCX9\">value-adding processes<\/span><span class=\"NormalTextRun SCXW209792772 BCX9\">.<\/span><\/span><\/span><\/span><span class=\"EOP SCXW135995345 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/gravning.de\/wp-content\/uploads\/2023\/11\/Prozesslandkarte-Bild-1-EN-1800.jpg&#8221; title_text=&#8221;Prozesslandkarte Bild 1 EN 1800&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;69%&#8221; max_width=&#8221;66%&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; custom_padding=&#8221;11px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"none\">When starting from the top level of the process map with its three areas, it is possible to jump to the next level of sub-processes.<\/span><span data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p><span data-contrast=\"none\">These process clusters are divided into individual definable processes, which can be assigned to an organizational unit. By utilizing the credit cluster as an illustration, it can be demonstrated that this encompasses the counselling process, the submission process, and the contract creation process. Each of these processes are sub-processes of the topic &#8216;credit&#8217;. These can be further broken down into individual process steps. This level of detail is imperative for conducting process analysis and optimisation. <\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/gravning.de\/wp-content\/uploads\/2023\/11\/Prozesslandkarte-Bild-2-EN-1700-1.jpg&#8221; title_text=&#8221;Prozesslandkarte Bild 2 EN 1700&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;69%&#8221; max_width=&#8221;66%&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span class=\"EOP SCXW135565843 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"><span data-contrast=\"auto\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW182239057 BCX9\"><span class=\"NormalTextRun SCXW182239057 BCX9\"><span class=\"NormalTextRun CommentStart SCXW98261642 BCX9\">The procedure for generating a process map<\/span> <span class=\"NormalTextRun SCXW98261642 BCX9\">and the associated challenges<\/span><\/span><\/span><span class=\"EOP SCXW182239057 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"> <\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW30388461 BCX9\"><span class=\"NormalTextRun CommentStart SCXW30388461 BCX9\">The initial creation of a process map should be optimally executed by a<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">neutral<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">entity<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">that possesses fundamental expertise in the<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">methodology and procedure for generating the ideal<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">structure. From this initial point, it is imperative to initially identify and document the bank&#8217;s procedures to attain <\/span><span class=\"NormalTextRun SCXW30388461 BCX9\">a thoroughly comprehension of the highest level<\/span><span class=\"NormalTextRun CommentStart SCXW30388461 BCX9\">.<\/span><span class=\"NormalTextRun SCXW30388461 BCX9\"> <\/span><span class=\"NormalTextRun SCXW30388461 BCX9\">It is<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">essential that this understanding be shared across all management levels and that the board of directors is in agreement.<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">This is accomplished through workshops with the relevant stakeholders from different<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">organisational units and<\/span><span class=\"NormalTextRun SCXW30388461 BCX9\"> areas of responsibility. Even in practice, it becomes apparent that <\/span><span class=\"NormalTextRun SCXW30388461 BCX9\">the mere<\/span><span class=\"NormalTextRun SCXW30388461 BCX9\"> inclusion and classification in the individual areas can lead to discussions. For example, there are arguments that see the HR department as a support process, as well as arguments that place these processes more in the strategic area.<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">These<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">potential<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">conflict situations<\/span><span class=\"NormalTextRun SCXW30388461 BCX9\"> <\/span><span class=\"NormalTextRun CommentStart SCXW30388461 BCX9\">ought to be deliberated upon in bilateral discussions,<\/span> <span class=\"NormalTextRun SCXW30388461 BCX9\">if necessary, with the involvement of higher decision-making bodies.<\/span><\/span><span class=\"EOP SCXW30388461 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW84200827 BCX9\"><span class=\"NormalTextRun SCXW84200827 BCX9\">After the processes have been documented and categorized into one of the three categories,<\/span> <span class=\"NormalTextRun SCXW84200827 BCX9\">it is imperative<\/span> <span class=\"NormalTextRun SCXW84200827 BCX9\">to identify<\/span> <span class=\"NormalTextRun SCXW84200827 BCX9\">the underlying processes.<\/span><span class=\"NormalTextRun SCXW84200827 BCX9\">. This implies that the <\/span><span class=\"NormalTextRun SCXW84200827 BCX9\">the <\/span><span class=\"NormalTextRun SCXW84200827 BCX9\">corresponding procedures must undergo an analysis with all relevant stakeholders, and subsequently, the distinct procedures for the procedures must be formulated. A comprehensive and detailed approach is essential for the subsequent quality of the processes. It is the sole means of identifying the corresponding optimisation potential. <\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW153367734 BCX9\"><span class=\"NormalTextRun CommentStart SCXW153367734 BCX9\">The final stage is the publication of the newly created process in the company environment, such as the intranet, where all employees can access it and thus read up on it again in case of process ambiguities.<\/span><span class=\"NormalTextRun SCXW153367734 BCX9\"> <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">Regarding <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">publication, there exist various options. <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">The <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">simplest approach is <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">to record the entire procedure in a Microsoft Excel document. <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">It is usually possible for companies to do <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">this without incurring additional costs.<\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">Although, it also has the major disadvantage that this form of presentation <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">quickly becomes confusing, <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">and compromises must be made <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">regarding interactivity. <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">Another option is to use appropriate tools, such as <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW153367734 BCX9\">ibo.<\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">. This <\/span><span class=\"NormalTextRun SCXW153367734 BCX9\">is typically associated with supplementary expenses<\/span> <span class=\"NormalTextRun SCXW153367734 BCX9\">for the bank;<\/span> <span class=\"NormalTextRun SCXW153367734 BCX9\">however, it also facilitates<\/span> <span class=\"NormalTextRun SCXW153367734 BCX9\">enhanced commitment and a greater level of detail in the procedures, resulting<\/span> <span class=\"NormalTextRun SCXW153367734 BCX9\">in a more comprehensive understanding.<\/span><\/span><span class=\"EOP SCXW153367734 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; custom_margin=&#8221;||16px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span class=\"EOP SCXW135565843 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"><span data-contrast=\"auto\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun MacChromeBold SCXW182239057 BCX9\"><span class=\"NormalTextRun SCXW182239057 BCX9\"><span class=\"NormalTextRun SCXW98261642 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW135101850 BCX9\"><span class=\"NormalTextRun SCXW135101850 BCX9\">Conclusion<\/span><\/span><span class=\"EOP SCXW135101850 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/span><\/span><span class=\"EOP SCXW182239057 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259,\"469777462\":[1810],\"469777927\":[0],\"469777928\":[1]}\"> <\/span><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16.1&#8243; text_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Ubuntu|||on|||||&#8221; header_2_text_color=&#8221;#FA9E9E&#8221; header_3_font=&#8221;Ubuntu||||||||&#8221; header_3_text_color=&#8221;#A6232C&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\" style=\"font-size: 18px;\"><\/span><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW153367734 BCX9\"><span class=\"NormalTextRun SCXW153367734 BCX9\"><span data-contrast=\"none\" xml:lang=\"DE-DE\" lang=\"DE-DE\" class=\"TextRun SCXW59853283 BCX9\"><span class=\"NormalTextRun SCXW59853283 BCX9\">The process map is the foundation of the organisation and increases the process reliability of the employees. Moreover, these processes can be used to make further process analyses to keep improving quality.<\/span><span class=\"NormalTextRun SCXW59853283 BCX9\"> <\/span><span class=\"NormalTextRun SCXW59853283 BCX9\">Furthermore, they are essential in today&#8217;s dynamic world; even agile transformations and a complete reboot of the way of working cannot be represented without the process map<\/span> <span class=\"NormalTextRun SCXW59853283 BCX9\">as a tool.<\/span><span class=\"NormalTextRun SCXW59853283 BCX9\"> <\/span><\/span><span class=\"EOP CommentStart SCXW59853283 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/span><\/span><span class=\"EOP SCXW153367734 BCX9\" data-ccp-props=\"{\"201341983\":0,\"335559739\":160,\"335559740\":259}\"> <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.16.1&#8243; background_enable_color=&#8221;off&#8221; 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text_font=&#8221;Darker Grotesque|600|||||||&#8221; header_4_font=&#8221;Darker Grotesque|900|||||||&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_4_font_size=&#8221;22px&#8221; header_4_line_height=&#8221;1.4em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #ffffff;\">contact details<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">Gravning GmbH<\/span><br \/><span style=\"color: #ffffff;\">Lutterothstrasse 50<\/span><br \/><span style=\"color: #ffffff;\">20255 Hamburg<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Darker Grotesque|600|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_4_font=&#8221;Darker Grotesque|900|||||||&#8221; header_4_text_color=&#8221;#FFFFFF&#8221; header_4_font_size=&#8221;22px&#8221; header_4_line_height=&#8221;1.4em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>e-mail<\/h4>\n<p>office@gravning.de<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; 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